Frequently Asked Questions

Everything you need to know about shopping with White Fox.

How long does shipping take?

We offer Express Shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international shipping usually takes 3-7 business days depending on your location.

What is your return policy?

We accept returns for store credit within 30 days of receiving your order. Items must be in original condition with tags attached and hygiene seals in place.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

Do you offer Buy Now, Pay Later options?

Yes, we support various flexible payment methods including Afterpay, Klarna, and Zippay, allowing you to shop now and pay in installments.

How do I know what size to order?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.

Can I change or cancel my order after it's placed?

Because our team works fast to dispatch orders, we are unable to make changes or cancellations once an order has been confirmed. Please double-check your details before checkout.